SHIPPING POLICY

Last updated: October 2026

1. Order Processing

All ANA products are made to order. Please allow additional time for production before your order is shipped.

2. Shipping Origin & Delivery Times

All orders are shipped from the United States.

Estimated delivery times after dispatch:

• United States: 3–5 business days.

• Canada: 10–30 business days.

• Europe: 10–30 business days.

Delivery times are estimates and may vary depending on the destination, customs procedures and carrier delays.

3. Shipping Costs

Shipping costs are calculated at checkout and displayed before payment.

4. Customs & Import Duties

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout or required by applicable law.

5. Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

6. Delayed or Lost Orders

If your order is significantly delayed or appears to be lost, please contact us with your order number. We will investigate the shipment with the carrier and provide an appropriate solution in accordance with applicable consumer protection laws.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses. Please contact us immediately if you notice an error. Once an order has entered production or shipped, address changes may no longer be possible.

8. Contact

For shipping questions or assistance, please contact us through our website's contact page.