Terms of service

TERMS OF SERVICE

Last updated: October 2026

1. General Information

This website is operated by cyber-icon.com (ANA brand). Throughout the website, the terms "we", "us" and "our" refer to cyber-icon.com (ANA)

By accessing our website or purchasing from us, you agree to these Terms of Service.

Business name: ANA
Business address: 10 avenue kattalin, Ciboure, France
Contact email: anagracefashion@gmail.com
Website: cyber-icon.com

2. Products & Descriptions

We make every effort to display our products, colours and designs as accurately as possible. Actual colours may vary depending on screen settings.

Our products are made to order. Product specifications and availability are subject to change without prior notice.

3. Pricing & Payments

All prices are displayed in the currency indicated at checkout.

Customers are responsible for any applicable taxes, customs duties or import fees unless otherwise stated.

Payment must be completed at checkout before an order is processed.

4. Orders & Cancellations

All orders are subject to acceptance and availability.

As our products are made to order, production may begin shortly after purchase. Please contact us immediately if you need to request a cancellation or modification.

We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing or other legitimate reasons. Any payment received for a cancelled order will be refunded.

5. Production & Shipping

Products are manufactured on demand through our production partners.

Estimated production and delivery times are provided on our website or at checkout. Delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

If an order cannot be shipped within the promised timeframe, customers will be informed and offered the options required by applicable law.

6. Returns & Refunds

Returns, refunds and exchanges are governed by our separate Returns & Refunds Policy, which forms part of these Terms of Service.

Nothing in this policy limits mandatory consumer rights under applicable law.

7. Damaged, Defective or Incorrect Products

If an item arrives damaged, defective or incorrect, please contact us with your order number and supporting photographs.

We will assess the issue and provide an appropriate remedy in accordance with applicable consumer protection laws.

8. Intellectual Property

All content on this website, including designs, graphics, images, logos, text and branding, is the property of ANA or its respective licensors.

No content may be copied, reproduced, distributed, modified or used commercially without prior written permission.

9. Limitation of Liability

To the extent permitted by applicable law, ANA shall not be liable for indirect or consequential losses arising from the use of this website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including statutory consumer rights.

10. Third-Party Services

Our store operates through Shopify. We also work with third-party production and fulfilment providers to manufacture and ship our products such as Printify.

Third-party services are subject to their own terms and privacy policies.

11. Governing Law & Consumer Rights

These Terms are governed by the laws applicable to the business operating ANA.

Consumers retain all mandatory rights and protections granted by the laws of their country or region of residence.

Where applicable, disputes may be submitted to the competent courts or alternative dispute resolution bodies under applicable consumer protection laws.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect when published on this website.

13. Contact Information

For questions regarding these Terms of Service, please contact us through our website's contact page or at:

Email: anagracefashion@gmail.com